FREQUENTLY ASKED QUESTIONS
01. HOW QUICK CAN I GET MY WEBSITE?
A online portal will be sent to you for you to complete. Once we have collated the relevant information we aim to get your new site completed and online within 7-10 days. Before we can establish the start date we need to collate all of the information, text, images, links and any embedded downloads ready to start. A scheduled date will be pencilled in the diary for the build. All details and requests sent to you online.
02. MONTHLY MAINTENANCE
Regular maintenance is crucial to keep your website up-to-date and reduce the security risks associated with hackers and other nasty web-based threats found in gaps in website code. Plugins can also become incompatible with each other, especially when the WordPress CMS (content management system) is not updated regularly. We protect your website from online threats with back-ups, regular updates, maintenance, monitoring of links, and making sure your website is fully responsive and optimised for mobiles.
DONE FOR YOU! After the maintenance period included with your website ends you will have the option to pay monthly or yearly for continued maintenance and hosting at £19 per month.
03. DO I HAVE CONTROL OF MY WEBSITE?
Yes, of course. The website is hosted with Siteground and in your account. When your website goes live, you will receive the tuition via a video link to learn how to run and maintain your website, write blogs and keep WordPress and the CMS secure and up-to-date.
04. DO I NEED RESIZE MY IMAGES?
DONE FOR YOU! You will be pleased to know that you don’t have to do anything except supply your photographs for the web design. No cropping is required. We resize and optimise your images for the web design so the final dimensions are correct for the layout and content of your pages. We do not charge for this service.